FAQs
We want your event to go off without a hitch!
We’ve compiled a list of the most frequently asked questions to help you select the best photo booth for your event. If you have any questions not listed here, please reach out—we’d love to chat!
FAQs About —
Working with Cheers Photo Co.
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Firstly, we believe in transparent pricing because we know events can get expensive, and our goal is to offer fabulous services with minimal add-ons. We want you to know what our services cost so you can have a good idea of whether we’ll be a good fit for your vibe and your budget.
If you’re unsure where to start, fill out our short inquiry form, and we can schedule a discovery call to brainstorm and share our experience.
If you have an idea of what you’d like, fill out our booking form on our Booking Page, which tells us which services interest you, and we can let you know if we have availability for your event date.
Once we have your inquiry, we’ll schedule an introductory call, which will give us a chance to learn about you, your event, and what you’re looking for, and provide you with a personalized proposal and contract.
When you’re ready to accept our proposal and secure your date, just sign that contract!
Once we’re working together, we’ll collaborate to discuss all the details, including venue layout, design, and graphics.
We’ll have all the details wrapped up no less than 14 days prior to your event.
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We collect 50% of the total cost when you sign the contract to reserve us for your event date. The remaining 50% is due no less than 14 days before your event. We accept checks, ACH, and electronic payments.
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It depends! If you have graphics that you’d like to incorporate, we’d be happy to use them. Send over any JPEGs, PNGs, or PSDs, and we’ll do our best to incorporate them wherever possible. If you don’t have graphics, that’s great too; we can chat about what might be a good design fit for you and your event. Once we have your elements or ideas, we’ll send you a concept design, and you can provide feedback and receive a free revision. Additional revisions are available for a fee of $50 per revision.
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Most of our booths require a footprint of 8’ (length) x 8’ (width) x 8’ (height) on a level, sturdy, indoor surface. The 360 Booth requires a larger footprint of 12’ x 12’ x 8’ to ensure it operates properly and doesn’t bump into any of your guests!
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We do not recommend using a photo booth outdoors due to the uncontrollable factors of weather and light. It is absolutely possible, however; contact us to discuss all the details and requirements.
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Every photo booth needs to be within 15’ of a three-prong electrical outlet. If your venue does not have an outlet nearby, we offer a Wire-Free upgrade and bring a battery to provide all the power we need!
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For the best guest experience, Wi-Fi is recommended and is provided by the client or venue. The photo booths utilize Wi-Fi to share photos and videos instantly with your guests. If you don’t have Wi-Fi, we offer a Wi-Fi upgrade and can bring our own Hotspot for $50. If you prefer not to share wirelessly, we can always go old school and print on-site only! If your venue has Wi-Fi but it goes down, we will ensure all captures are uploaded to your personal online gallery within 24 hours.
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A Specialist is a little like having a personal chef. Sure, you are more than capable of whipping up a meal on your own, or you can enjoy the luxury of having someone else do it for you. Our Booth Specialists' priority is to ensure that your guests have fun, look awesome, and easily get their photos. They are friendly, knowledgeable, and there to bring out the best in every shot.
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All photos and videos can be shared (Wi-Fi required) via email, text message, AirPlay, or QR code. We recommend using text message, as it is the most common (and easiest!) way to share content. All clients receive a personal online gallery of their captures, which can be shared with their guests. The online gallery offers the ability to download full-resolution files for saving and sharing.
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Props are fun, but we think y’all look awesome! Our services focus on capturing fabulous moments that make you and your guests shine. If you want to provide your own props, feel free! If you’d like recommendations on where to get props, we’d be happy to share.
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We offer prints in 2” x 6” (photo strip), 4” x 6” (portrait or landscape orientation), or 6” x 6” (square) sizes. We use a professional dye-sublimation printer that produces high-quality photos quickly (over 400 prints per hour).
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When you book a printing service with us, we want to be generous with prints. We offer your guests unlimited sessions in the booth to capture as many shots as possible. When printing, we provide each guest who appears in the shot with the opportunity to receive a print.
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The Sharing Station is an iPad kiosk included with a 360 Booth or any Printing event that allows your guests to step away from the booth to view their captures. They can share or print directly from the kiosk. This keeps the party going, allowing guests to enjoy their moment while giving others the opportunity to go.
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Idle Time is any period when the photo booth is set up but not in use, excluding the contracted setup time. For example, if you’re getting married at 6 PM and your wedding is in the same room as your 7 PM reception, you definitely don’t want us setting up the booth at 5:30 PM during the seating of your guests. We recommend using Idle Time so that we can arrive early, set up, and be out of your way.
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We travel up to 25 miles (50 miles round trip) to reach your venue from our studio at 950 Mt. Moriah Rd in Memphis, TN. This range covers most of metro-Memphis, North Mississippi, and West Memphis, Arkansas. If your venue is farther, we charge a flat rate per mile after the first 50 miles: $1 per mile for Go Booth events, and $2 per mile for Pro Booth and 360 events.
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Absolutely! We are happy to provide our clients with a current copy of insurance (COI).